The University’s response to COVID-19 is rapidly evolving. Our goal is to maintain student learning and progress-to-degree while helping the city and region mitigate the spread of the virus. Remote instruction will continue through the end of the spring semester. Read the latest advisories and find more details at and important FAQs for students at


Academic Technology is available for support via email, chat, and phones on a limited basis (if you reach voicemail please leave a message with SFSU ID or email address so we can get back to you). Please review our Service Status page for up-to-date information on current available services and how to get help remotely.

  • Email -
  • Phone - (415) 405-5555
  • Chat - Inside iLearn course Help Block

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